Justice Ritchie criticized the practice of placing all the risk of errors on consumers, stating it was unreasonable for them to bear such risks.

He highlighted the principle of 'what you see is what you get' in gaming, asserting that customers expect accurate representations similar to those in physical casinos.

In October 2020, Durber played the Wild Hatter game and was shown a jackpot win of over £1 million on her iPad screen.

Corrine Durber, a gardener from Gloucestershire, won a significant High Court case against Paddy Power for a jackpot she believed she had won from an online game.

Initially, Paddy Power only paid her £20,265, claiming she had actually won a smaller 'Daily Jackpot' due to a programming error.

On March 5, 2025, Mr. Justice Ritchie ruled in favor of Durber, granting her summary judgment without a trial and emphasizing that the displayed win should be honored.

This case raises important questions about consumer rights and the practices of betting companies, with criticisms aimed at Paddy Power's treatment of customers.

Durber expressed relief at the ruling but also frustration over the legal battle, stating she would never bet with Paddy Power again due to their conduct.

A spokesperson for Flutter UKI, which owns Paddy Power, expressed regret over the situation and stated they are reviewing the judgment.

After seeking legal advice from gaming law experts Coyle White Devine, Durber pursued her case in court and was awarded £1,076,867.57 as per the court order.

Mrs. Durber sued PPB Entertainment Limited, the operator of Paddy Power and Betfair, for breach of contract, seeking the full amount displayed on her screen.

The judge dismissed Paddy Power's defense that their rules allowed them to pay any amount they deemed appropriate, reinforcing the expectation of accurate information.