The government is urged to press ahead with a promised ban on ticket touting that would prohibit reselling tickets for more than their face value and cap service fees to protect fans and the live events industry.

Major artists and industry groups back the policy, with support from Radiohead, Dua Lipa, Coldplay, Labour, and groups like Which?, though concerns exist about delays if the measure isn’t included in the King’s Speech.

A Music Fan Association is recommended to amplify fans’ voices, alongside a 50-point charter to reform the music industry.

Dame Caroline Dinenage welcomed the review, stressing that listener-voices must be central in shaping a sustainable industry.

The input roundtable took place at the Wedgewood Rooms in Portsmouth, underscoring direct engagement with fans and industry participants.

The review grows out of concerns from grassroots venues and independent promoters about the sector’s finances, following earlier reports and inaction that spurred an independent review led by Lord Brennan based on nationwide surveys.

This fan-led review builds on the CMS Committee’s grassroots-venue findings, which highlighted financial fragility and venues closing regularly.

Thousands of fans contributed through a national survey and engagement events to inform the independent review on fairness and ticketing practices.

Industry stakeholders, including the Night Time Industries Association, welcomed the review and called for including electronic music fans to reflect the UK’s diverse scene.

Lord Brennan, the review’s chair, emphasized putting fans first and shifting industry focus toward fan interests.

The inquiry involved a national survey and nationwide events to capture fans’ views on ticketing and industry fairness.

There is a proposal for an annual music fans’ survey starting in 2027 to provide ongoing insights to ministers and industry stakeholders.