Disney Revamps Disability Access; Crackdown on Abuse with New Policy
April 10, 2024
Disney World and Disneyland are revising the Disability Access Service (DAS) starting May 20 and June 18, respectively.
Guests with disabilities will need to schedule ride return times through a virtual chat or in person at guest relations.
The DAS card will now be linked to the duration of the park ticket, with a maximum validity of 120 days.
Guests found to be falsifying disability claims will face a permanent ban from the parks.
The changes to the DAS program are part of Disney's effort to reduce system abuse and enhance the experience for all visitors, including those with disabilities.
Summary based on 19 sources
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Sources

USA TODAY • Apr 9, 2024
Disney is changing its DAS program: What guests with disabilities should know
Orange County Register • Apr 9, 2024
Disneyland cracks down on Disability Access Service misuses and abuses
Orange County Register • Apr 9, 2024
Disneyland threatens lifetime ban for disability cheats
Travel + Leisure • Apr 9, 2024
Disney Has Revamped Its Accessibility Services and Line-Skipping Policy Due to Misuse