Verizon has acknowledged the outages and stated that their network engineers are working to resolve the issues, although they have not disclosed the cause.

The Federal Communications Commission (FCC) is monitoring the situation to assess the extent of the service disruptions.

While Verizon users are facing challenges, rival networks like T-Mobile and AT&T are reportedly functioning normally, though AT&T has also seen a spike in outage reports.

Verizon has advised customers experiencing ongoing issues to restart their devices and has apologized for the inconvenience.

As the situation develops, updates will be provided, and customers are encouraged to share their service experiences.

The company is also expanding its 5G Ultra Wideband service, recently launching in San Jose, which highlights its ongoing efforts to enhance network capabilities.

Verizon customers are facing significant service outages, with many devices displaying 'SOS mode' due to connectivity issues.

The outages have affected multiple regions across the U.S., including the Southeastern states recovering from Hurricane Helene, as well as areas on the West Coast, Midwest, and Northeast.

The service disruptions began around 10:00 a.m. ET, with reports peaking at over 100,000 on Downdetector.

Despite the widespread issues, some customers, particularly those on the East Coast, have reported no service interruptions.

As of 5:02 p.m. ET, the number of complaints had decreased to 28,842, indicating ongoing connectivity problems for many users.

Affected users have taken to social media, particularly X (formerly Twitter), to share their experiences from cities like Chicago and Phoenix.