Founded in 2018 by Harman Singh Narula and SJ Sawhney, Canary has raised nearly $180 million in total funding to date.

Canary Technologies, a leader in hotel guest management technology, announced on June 12, 2025, that it has raised $80 million in Series D funding led by Brighton Park Capital.

This new capital will be directed towards enhancing global expansion efforts and hiring additional staff to improve services in hospitality AI.

Singh Narula, the CEO, described the fundraising as opportunistic, noting that the company was not actively seeking funds but found aligned partners.

Kevin Magan from Brighton Park Capital praised Canary's unprecedented growth and its commitment to delivering impactful solutions for hoteliers, indicating strong potential for long-term success.

This investment follows a $50 million Series C funding raised just a year ago, marking a period of significant growth for the company, which has partnered with major brands like Best Western and Marriott.

Canary currently supports over 20,000 hotels across more than 100 countries, positioning itself as a preferred enterprise partner for leading hotel brands.

The company's services are customized for each hotel, ensuring a seamless experience for guests, with notable clients including Rosewood Hotels, Marriott, Best Western, and Wyndham.

Canary's platform utilizes AI to enhance customer interactions through voice, web, and text, providing real-time responses via a large language model.

In response to increasing global demand for AI-powered guest engagement solutions, Canary has launched new products, including AI Voice and Webchat.

The company has received accolades, including being named the #1 Guest Experience Platform by HotelTechReport for consecutive years and recognition from Deloitte and Fast Company.

Singh Narula emphasized the complexities of running a hotel, citing evolving guest expectations and staffing shortages as key challenges in the industry.