PayPal System Failure Freezes €10 Billion in Transactions, Shakes User Trust Across Europe
August 27, 2025
Estimates suggest that over ten billion euros may be frozen due to banking restrictions, impacting online retail and supermarket transactions.
Even after the resolution, some transactions remain unsuccessful, and PayPal indicates the problem might still persist partially, with some accounts showing negative balances.
Affected merchants are facing longer waits for their funds while banks and PayPal work towards a full resolution.
Germany's financial regulator BaFin confirmed it was informed of the incident but provided no further details, while Luxembourg's CSSF reported no major disruptions at present.
A security system failure at PayPal led to the freezing of over ten billion euros in transactions across Europe, especially impacting Germany, with banks halting fraudulent direct debits worth billions.
PayPal confirmed that the issues have been resolved as of Tuesday morning, but the company continues to monitor the situation, and some users still experience problems such as automatic reattempts to withdraw blocked funds.
Consumer advocates advise users to monitor their accounts for unauthorized transactions amid ongoing uncertainty about the incident's connection to recent platform updates.
A backlog of manual processing is expected to prolong the resolution of affected transactions over the coming days.
Despite PayPal's assurances, some users continue to face issues, including unexpected fees and incorrect alerts, which damage user trust.
Small and medium-sized businesses are particularly affected, with many awaiting payments for shipped goods, risking delays in deliveries.
Some users have encountered additional problems such as incorrect alerts for insufficient funds, further eroding confidence in the platform.
The incident underscores the fragility of fintech infrastructure and highlights the need for transparency and clear communication to maintain user confidence.
Following the incident, PayPal's shares fell nearly 2%, trading at $68.89, with premarket trading showing a decline of over 3%, reflecting investor concern.
Summary based on 15 sources
Get a daily email with more World News stories
Sources

BBC News • Aug 27, 2025
European banks hit by rogue PayPal payments worth 'billions'
Yahoo Finance • Aug 27, 2025
German banks halted 10 billion euros in PayPal payments on fraud concerns, says newspaper
Economic Times • Aug 27, 2025
German banks halts $11.7 billion in PayPal payments on fraud concerns: Report
nordbayern.de • Aug 27, 2025
PayPal security systems down - German banks block payments in the billions